FAQs

Yes we do, what's better than beer delivered to your door. We will deliver foc if you are within 10 miles of our store. If your order is over £60 we will deliver foc. For any other orders we can deliver and the cost for delivery will be calculated on checkout. 

We will only sell to those over the legal age of 18 years old. Our website requires you are acknowledge you are over 18 and our couriers will refuse the delivery if they find it for under age consumption. In that case the cost of your products will be delivered however we cannot refund the cost of delivery. 

We will only sell to those over the legal age of 18 years old. Our website requires you to  acknowledge you are over 18 and our couriers will refuse the delivery if they find it is for under age consumption. In that case the cost of your products will be refunded once we receive and check them however we cannot refund the cost of delivery.

 If you really don't like what we've delivered please do let us know, we are confident that our stock is some of the best real ale, craft beer and fine cider you can buy however we will happily exchange or refund your order if you are not satisfied. 

Yes we can, just let us know when you order and we will ship it ready to be presented!

Yes! Virtual Gift Cards are available to purchase online here: https://www.stableales.co.uk/products/stable-ales-gift-card?_pos=1&_sid=0fc80b0a3&_ss=r

and are available in denominations of £10, £25, £50 or £100. If you would like a personalised gift card please get in touch and we can arrange this for you.

Gift Cards are also able to be purchased in person at our taproom and bottle shop in Melbourne.

No, we are unable to take payments over the phone; however, all the products available in our shop are available on our website, which takes secure payments.

Yes, when ordering online, we offer click & collect. .

No, we do not keep credit card information on our website as payments are processed by Shopify, a secure third party website

When you place your order, we'll send you a confirmation email which gives you a breakdown of your order.

You'll also receive an email with an update once your order has been dispatched.