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FAQs

What is your returns policy?

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We will only sell to those over the legal age of 18 years old. Our website requires you to  acknowledge you are over 18 and our couriers will refuse the delivery if they find it is for under age consumption. In that case the cost of your products will be refunded once we receive and check them however we cannot refund the cost of delivery.

Do you Deliver?

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Yes we do, what's better than beer delivered to your door. We will deliver foc if you are within 10 miles of our store. If your order is over £50 we will deliver foc. For any other orders we can deliver and the cost for delivery will be calculated on checkout. 

What if we are not satisfied with our order?

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 If you really don't like what we've delivered please do let us know, we are confident that our stock is some of the best real ale, craft beer and fine cider you can buy however we will happily exchange or refund your order if you are not satisfied. 

My order is a gift, can you gift wrap and send with a card?

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Yes we can, just let us know when you order and we will ship it ready to be presented!

What is your delivery policy?

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We will only sell to those over the legal age of 18 years old. Our website requires you are acknowledge you are over 18 and our couriers will refuse the delivery if they find it for under age consumption. In that case the cost of your products will be delivered however we cannot refund the cost of delivery. 

Can I buy and pay for it over the phone?

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No, we are unable to take payments over the phone; however, all the products available in our shop are available on our website, which takes secure payments.

Can I order online and pick up from your store?

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Yes, when ordering online, we offer click & collect. .

Do you keep my credit card number when I order online?

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No, we do not keep credit card information on our website as payments are processed by Shopify, a secure third party website

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